- PERSONAL INFORMATION WE COLLECT
Hollywood Gold & Silver Exchange collects some personal information (i.e., information that identifies an individual alone or in combination with other data). Hollywood Gold & Silver Exchange also collects non-personal information that does not, on its own, identify a person. When non-personal information is combined with other information so that it does identify a person, we treat that combination as personally identifiable information.
Hollywood Gold & Silver Exchange collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:
- City, state, and zip code
- Email address
- Date of birth
- Telephone number
- Company name
- Payment information, including, without limitation, credit/debit card or PayPal payment information;
- Shipping, billing, and other information provided in connection with the purchase or shipment of Hollywood Gold & Silver Exchange products
- Information about transactions with Hollywood Gold & Silver Exchange, such as purchase history
- Any correspondence voluntarily submitted to the Website
Our primary purpose in collecting personal information is to provide a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
- Collect and process payments and complete transactions
- Provide the products, services, and customer support you request
- Resolve disputes
- Troubleshoot problems
- Prevent potentially prohibited or illegal activities
- Enforce our Terms and Conditions
- Customize, measure, and improve our services and content
- Inform you about our products, services, updates, and promotional offers
- NON-PERSONAL INFORMATION WE COLLECT
The following are examples of the type of information that may be collected by Hollywood Gold & Silver Exchange from your web browser:
- Details about your computer, device, application, and network (including IP address, browser characteristics, device ID and characteristics, device operating system information, and system language preferences)
- Activities on our Website and usage patterns
- Referring URLs, dates and times of Website visits, and clickstream data such as information commonly recorded in web server logs
- Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
- Data about files and communications, such as potential malware or spam
- Information stored in cookies, pixel tags, or web beacons
- Analytic data from Google Analytics
Web Beacons/Web Bugs
Hollywood Gold & Silver Exchange may utilize a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to “Cookies,” and are used to track the online movements of users. However, in contrast to “Cookies,” which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information. Instead, we may use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and our marketing campaigns.
From time to time, Hollywood Gold & Silver Exchange may release traffic data and information gathered using “Cookies” in the aggregate, such as by publishing a report on trends in the usage of the Website.
Hollywood Gold & Silver Exchange uses Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future, you can opt out using the DoubleClick opt-out page (http://www.google.com/policies/technologies/ads/) or the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/).
Hollywood Gold & Silver Exchange also utilizes Google Analytics Demographics and Interests Reporting. Using Ad Settings (https://www.google.com/settings/u/0/ads/authenticated), you can opt out of Google Analytics for Display Advertising and customize Google Display Network ads.
- SHARING OF PERSONAL/NON-PERSONAL INFORMATION
Hollywood Gold & Silver Exchange may share your information where complying or in good faith attempting to comply with any law, regulation or law enforcement request; where Hollywood Gold & Silver Exchange has obtained your consent; where sharing or disclosure of your information is necessary between Hollywood Gold & Silver Exchange’s parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners; where Hollywood Gold & Silver Exchange has been purchased by a third party; where sharing or disclosure of your information is necessary to respond to requests by government authorities; where your information is demanded by a court order or subpoena; where sharing or disclosure of your information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of Hollywood Gold & Silver Exchange; and where sharing or disclosure of your information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty. Without limiting the above, to respect your privacy, Hollywood Gold & Silver Exchange will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third-party marketing purposes.
Hollywood Gold & Silver Exchange may also disclose personal information to those who help it provide products and services, including those who perform technical, administrative, and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.
- CONSENT TO RECEIVE EMAIL AND PROMOTIONAL MATERIALS
By establishing an account, purchasing, or registering to receive the Hollywood Gold & Silver Exchange Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt out of receiving such promotional communications at any time by following the unsubscribe instructions in each email, or by contacting our customer service department. However, by unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.
- STORAGE AND SECURITY OF PERSONAL INFORMATION
Your personal information is stored and processed on computers and servers in the United States. Through your use of the Website, you unequivocally consent to the processing and storing of your personal information.
Hollywood Gold & Silver Exchange transmits information via the highest industry standard secure server (SSL). This SSL creates the secure and encrypted https:// Website address for our important pages like Checkout and the My Account area. So when you see the https:// website address, you know the information you are in-putting is protected and secure.
We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. We never have access to your credit card information, as it is processed securely following the most stringent PCI-compliant standards. This ensures in the improbable case the Hollywood Gold & Silver Exchange servers are compromised, your financial details will not be accessible.
We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction, or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The periods for which we retain your personal information depend on the purposes for which we use it. Hollywood Gold & Silver Exchange will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.
If you have any questions about security on our Website, you can email us at email@example.com
- LINKS TO OTHER WEBSITES
The Hollywood Gold & Silver Exchange Website may include links to other third-party Websites whose privacy practices may differ from ours. If you submit personal information to a third-party Website, your personal information will be solely governed by their privacy practices. Therefore, Hollywood Gold & Silver Exchange encourages you to carefully read the privacy statement of any third-party Website you visit.
- ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
Hollywood Gold & Silver Exchange wants your personal information to be complete and accurate. Therefore, by using the Website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the Website will be complete and accurate and that you will update that information as necessary to maintain its completeness and accuracy. Please contact us to confirm the completeness and accuracy of, or make changes to, your personal information.
- PURCHASE OR SALE OF THE WEBSITE, SOFTWARE, DATABASE, ASSOCIATED SERVICES, OR OTHER ASSETS:
- REVOKING CONSENT/DELETING YOUR ACCOUNT
You can delete or deactivate your Hollywood Gold & Silver Exchange account anytime by emailing firstname.lastname@example.org . When you delete your account, your personal information is removed from our database unless we are required to save the data by the applicable law to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.
You can access, review and change most of your personal information by logging in to the My Account area at www.hollywoodgoldexchange.com. You are required to promptly update your personal information if changes occur or information is inaccurate.
Your Hollywood Gold & Silver Exchange account, profile and information therein are password protected. We assume no liability for the abuse of login data and passwords used.
Hollywood Gold & Silver Exchange treats data as a valuable asset that must be safeguarded and protected. Therefore, as stated above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.
- CHILDREN’S ONLINE PRIVACY PROTECTION POLICY
Hollywood Gold & Silver Exchange complies with the Children’s Online Privacy Protection Act of the United States of America, which applies to our information protection activities. We do not knowingly collect personal information from children under thirteen (13). However, suppose we learn that we have inadvertently collected the personal information of a child under thirteen (13) without proper consent; In that case, we will immediately delete that data from our database.
- CALIFORNIA SHINE THE LIGHT LAW
California residents have the right to receive information that identifies any third-party companies or individuals that Hollywood Gold & Silver Exchange has shared your Personal Information within the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting Hollywood Gold & Silver Exchange at the address below.
Please contact our office
7095 Hollywood Blvd. Suite 102
Los Angeles, CA 90028, Phone: 323-645-7828
© 2020 Hollywood Gold & Silver Exchange, Inc. All rights reserved.